We've made getting help simple. Browse answers to frequently asked questions or reach out to our team for personalized assistance. We're here to ensure your BLACK MANGO experience is seamless from start to finish.
Have a question? Browse our frequently asked questions for quick answers about orders, deliveries, returns, exchanges, payments, and more.
Yes! You can start a return by clicking the link below to access our return form: Return
Fill the details like your order number, reason for return, and any additional notes.
Send the email to submit your return request.
No return charges are applied for wrong or damaged items.
We currently do not have a direct exchange policy. However, we’re committed to ensuring your satisfaction.
Instead, you can:
Return the item (as per our return policy).
Receive store credit once the return is approved.
Use the credit to place a new order for the item/size you want.
For further assistance, kindly email us at team@blackmangocollective.com
We offer FREE shipping on all prepaid orders. However, a flat fee of rupees 150 will be charged on Cash on delivery (COD) orders.
After receiving your return, we’ll conduct a quality check. Once approved, your store credit will be processed within our stated timeframe (typically 4–8 business days).
You can track the progress of your order through this link: Track
Thank you for your patience and understanding.
We’d love to hear about your ideas! Please send your name, profile/portfolio, and proposal to: Collaborate
Our team will get back to you soon.
We’re always excited to connect with new talent! Please send your CV to: Join our Team
We’ll contact you if there’s a suitable opening.
We provide a size guide on each of our product page. Check the product you're interested in, it lists exact measurements to help you pick the best fit.
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